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EVOLVING CUSTOMER COMMUNICATIONS TO THE CLOUD

Este recurso ha sido publicado por Quadient

Ultimate guide to CCM SaaS

Evolving customer communications to the cloud

Ultimate guide to CCM SaaS

Market Growth presents new categories of CCM software, and according to estimates from Insight Partners, the customer communications management (CCM) market is on track to grow by 11.4% between 2022 and 2028, reaching $2.75 billion globally. However, in this constantly evolving market, new categories of CCM are emerging that offer businesses the flexibility to choose the approach that best suits their changing needs.

While traditional CCM software was designed for on-premises deployment with a perpetual license model, a new generation of CCM solutions is emerging with an innovative approach. Join the era of cloud-based software as a service (SaaS) CCM, which replaces perpetual licenses with a subscription-based model. Whether you are considering incorporating CCM into your technology solution set or looking to transition from an on-premises solution to SaaS, it is essential to evaluate your options and find the optimal solution for your customer experience goals.

Download our technical document to get answers to all your questions about cloud SaaS CCM, including:

The main benefits and key considerations of migrating to a cloud SaaS solution.

  • How to determine if a cloud-based SaaS solution fits your current level of maturity in CCM.
  • The differences between cloud SaaS and other cloud architectures, and which one is right for you.
  • The migration process, associated costs, and the timeline you should consider.
  • The ability of Cloud SaaS to provide the performance and scalability needed to manage your future growth.
  • Additionally, as an added benefit, we provide a checklist that will help you plan your migration journey to the cloud. Assess your readiness for cloud migration and download our document right now to make informed decisions in the exciting world of cloud SaaS CCM.

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Categorías relacionadas Inteligencia artificial, IA Generativa, Aprendizaje profundo, Computación cognitiva, La IA en la empresa, La IA en la sanidad, Soluciones para empresas y negocios, Analítica empresarial, Automatización de procesos empresariales (BPA), Analítica medioambiental, social y de gobernanza (ESG), Resistencia de la cadena de suministro, Tecnología para el bienestar de los empleados, Gemelos digitales en la empresa